Return & Refund Policy

1. We Do Not Process Returns or Refunds

Since Alldeals.lk does not sell products directly, we do not process returns, refunds, or exchanges. All transactions are completed directly between you and the retailer.

2. Contact the Retailer Directly

For any issues regarding products purchased through our affiliate links, including:

• Returns and exchanges
• Refunds
• Product defects or damages
• Delivery issues
• Warranty claims
• Customer service inquiries

You must contact the retailer directly. Each retailer has their own return and refund policies, which you should review before making a purchase.

3. Consumer Rights in Sri Lanka

Under the Consumer Affairs Authority Act of Sri Lanka, consumers have rights regarding purchases. These rights apply to your relationship with the retailer, not with Alldeals.lk.

Your rights include:

• Right to receive goods as described
• Right to return defective products
• Right to refund for unsatisfactory products
• Right to fair treatment

For more information about your consumer rights, visit the Consumer Affairs Authority of Sri Lanka.

4. How We Can Help

While we cannot process returns or refunds, we can assist you by:

• Providing retailer contact information
• Helping you locate the retailer's return policy
• Assisting with finding customer service contact details
• Addressing concerns about our website or affiliate links

If you need help finding retailer contact information, please contact us at support@alldeals.lk.

5. Before Making a Purchase

We recommend that you:

• Read the retailer's return and refund policy before purchasing
• Verify product specifications and details
• Check shipping and delivery terms
• Review warranty information if applicable
• Save your order confirmation and receipt
• Keep retailer contact information for customer service

6. Affiliate Commission

If you return a product to a retailer and receive a refund, the retailer may reverse the affiliate commission we received. This is standard practice in affiliate marketing and does not affect your refund process.

7. Contact Information

For questions about this policy or assistance finding retailer information: